Resources for families
Support beyond the visit itself.
Free guides, practical checklists, and trusted Ontario resources carefully selected to help individuals, families, and caregivers make informed decisions.
Guides & downloads
Practical help you can use tonight.
Choosing a home care provider
12 questions to ask any agency before you sign — plus red flags to watch for.
Request PDFDementia companionship at home
Daily routines, communication tips, and home-safety ideas for non-medical caregivers supporting a loved one with dementia.
Request PDFPreparing for a return home
A printable checklist for families planning a loved one's return home — non-medical support essentials.
Request PDFUnderstanding Ontario home care funding
A plain-language walkthrough of HCCSS, DSO, VAC and WSIB.
Request PDFFamily caregiver self-care
How to prevent burnout when you're the primary caregiver for a parent or spouse.
Request PDFFall prevention at home
A room-by-room safety review families can use at home to help reduce fall risks.
Request PDFOntario helplines we trust
Trusted Ontario resources when you need them most.
Telehealth Ontario (811)
81124/7 free health advice line staffed by a registered nurse (Government of Ontario).
In a medical emergency, call 9-1-1. ICCS is not an emergency service.
Want a resource we don't list?
Message our team — a coordinator will point you to the right Ontario program or specialist within one business day.