Resources for families
Support beyond the visit itself.
Free guides, checklists, and vetted Ontario support links — put together by our nurses and care coordinators for the families they work with every day.
Guides & downloads
Practical help you can use tonight.
Choosing a home care provider
12 questions to ask any agency before you sign — plus red flags to watch for.
Request PDFDementia care at home
Daily routines, communication tips, and safety-proofing ideas from our RNs.
Request PDFHospital discharge checklist
A printable checklist to bring to the discharge planner — trusted by GTA hospitals.
Request PDFUnderstanding Ontario home care funding
A plain-language walkthrough of HCCSS, DSO, VAC and WSIB.
Request PDFFamily caregiver self-care
How to prevent burnout when you're the primary caregiver for a parent or spouse.
Request PDFFall prevention at home
Room-by-room safety review used by our care coordinators on every assessment.
Request PDFOntario helplines we trust
When you need someone to talk to — right now.
In a medical emergency, call 9-1-1. ICCS is not an emergency service.
Want a resource we don't list?
Message our care team — a coordinator will point you to the right Ontario program or specialist within one business day.